Store Policies

If you live in an area with below freezing temperatures, make sure you are tracking your packages and bringing them inside promptly. We will not replace paint or liquid items for freezing.

PLEASE NOTEALL SALE ARE FINAL. We cannot issue refunds, exchanges, etc. Please double check that you have everything in your cart.  Warranties are not expressed or implied. 

SHIPPING GUIDELINES
Orders typically are shipped in up to 10 business days. Handmade items may take up to three weeks. On occasion there are delays from shipping companies and weather that are out of our control. Please feel free to email us anytime for a shipping update, we always do our best to fill orders as soon as possible. Email carpassey@gmail.com

DAMAGES
Most of our products clean easily and will just require water and soap to clean off the items it leaked on. We will reship whatever is unusable, as long as pictures are given to prove damage and so we can submit a claim to the shipping company. Without the photos we cannot validate damage and cannot get a refund for your items being damaged. In those cases you will need to submit a claim to the shipping company to receive a refund. Email photos and description to customercare@jamirayvintage.com  

LOCAL PICK UPS
Your order may still take up to 10 business days to be ready. You will receive an email when the order is available for pick up. Contact carpassey@gmail.com with any questions.

Questions can be sent to carpassey@gmail.com